Shipping and return policies for Grace Hayhurst
- Shipping Info
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Items are shipped second class, inside of the UK using Royal Mail, and internationally using Parcelforce Worldwide.
- Return Policy
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If an item is damaged substantially in transit, we will look into either
- Sending out a replacement in the post (if stocks allow)
- Providing a full refund.
Photographic evidence of damaged packaging and goods required as soon as they are delivered to be eligible for either a replacement or refund.
Items may be returned in a new condition within 14 days of purchase.
All goods are the responsibility of the customer until they are returned - please make sure to send all returns via recorded delivery to ensure their arrival.
We reserve the right to refuse a return if items have clearly been used or damaged after purchase.